Patient Centered Medical Home

WNY Medical, PC is your Patient-Centered Medical Home and has achieved the highest level of recognition through the National Committee for Quality Assurance (NCQA)

What is a Patient-Centered Medical Home?

A team approach to provide total health care at our office for you.

Who is part of your Patient-Centered Medical Home team?

  • Your health care provider
  • All other staff at your health care provider’s office
  • Most importantly, YOU! You are the most important person on your health care team.

    Patient-centered is a way of saying that you are the focus of your health care

What do you need to do as part of your Patient-Centered Medical Home team?

Keep your medical home providers informed

  • Let your health care provider know about the health care you receive from other health care professionals
  • Call you medical home first with questions and appointment requests before you go to an Urgent Care or Emergency Room
  • Let your medical home know if you have been in the hospital. Call your provider as soon as you are discharged from the hospital
  • Let your medical home know of any change in your medications after a hospital stay or from another health care provider
  • Bring all your medications (or a list of all your medications) with you to each visit at your medical home

Take an active role in your own health

  • Follow the health care plan that you and your team agreed on
  • Set goals that you can reach. Once these goals have been reached discuss new goals
  • Tell your team if you are having trouble on staying with your health care plan or it is not working for you

What can your Patient-Centered Medical Home do for you?

  • Help manage your health care
  • Help answer all your health questions
  • Listen to your concerns
  • Coordinate your care if additional services are needed
  • Encourage you to play an active part in your own health care

If you have any further information, please call our office anytime at: